The newly formed Connections Program is the bringing together of two of MOSS’s established Low Cost Accommodation Support Programs funded by the Victorian Department of Health; Active Connections (AC) and the Community Connections Program (CCP). The program is continually evolving its service model and strategies for engagement with isolated consumers in low cost accommodation settings.

The Connections Program has its office in Broadmeadows, delivering services across the northern region of Melbourne. The work of the program is to initially identify and engage adults and older individuals with complex unmet health and social needs who experience homelessness or housing vulnerability, largely using assertive outreach. The Program aims to support consumers to address their needs through the provision of short term case management and linkages (to the broader service systems) interventions. The CCP client group will include some younger adults with disabilities.

The Connections Program utilises a team case management service model. Consumers typically reside in accommodation settings such as public housing estates, rooming houses, caravans, Supported Residential Services and sleeping rough. Support provided through the work of the Program will prevent homelessness and enable consumers to continue to live independently in the community.

Community development activities are another important component of the service model.

These activities have several goals; strengthening communities, enhancing safety, addressing social isolation, facilitating consumers’ engagement with the program and established links to the broader service system which lead to increased health and wellbeing. The Connections Program also aims to address barriers to accessing supports and works with the broader service system to improve responses to marginalised consumers.

Contact details:

Telephone: (03) 9359 5493 and ask to talk to someone from the Connections Program, or